Hippo Motor Group Peterborough
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Hippo Motor Group, is a family-owned automotive group with a heritage dating back to 1906. Originally founded as a coal merchant, the company has evolved into a trusted, multi-service vehicle solutions provider operating across the United Kingdom. Whether you are looking for car leasing, finance, used or new vehicle sales, aftersales care, or servicing, Hippo Motor Group offers a one-stop automotive solution.
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Hippo Motor Group operates one of the UK’s largest leasing broker services through Hippo Leasing. They provide flexible and affordable car and van leasing options for both individuals and businesses. Customers can choose from a huge selection of new and used vehicles, tailored lease agreements, and nationwide delivery. Leasing through Hippo is simple and transparent, with flexible terms designed to fit a wide range of budgets. As an FCA-authorised credit broker, Hippo works with multiple lenders to provide competitive lease deals with fair terms.
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Through Hippo Motor Finance, the company delivers a comprehensive range of car finance solutions. Finance packages include:
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The company uses a three-step process to match customers to the right finance package: a soft credit check, a tailored deal, and a vehicle match. Transparency is a priority, with full commission disclosures in line with FCA regulations so customers understand every element of their agreement.
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Hippo Motor Group also offers new and used vehicles through their Hippo Approved retail division. The company stocks an extensive range of nearly new, used, and prestige cars, including sports and supercars. Vehicles go through a rigorous 130-point inspection, are fully serviced, and can be collected the same day or delivered nationwide within 48 hours of paperwork completion. Other highlights of their vehicle sales service include: Price-match guarantee, Part-exchange options, 14-day money-back guarantee, Three-month warranty as standard, Minimum six-month MOT on all vehicles. Their regional branches, such as the Peterborough site, provide the same high standards of vehicle preparation, inspection, and aftersales guarantees.
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Servicing and Aftersales Support
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Hippo Motor Group runs a modern, fully equipped service centre in Blackburn. Staffed by manufacturer-trained technicians, the service centre supports everything from routine servicing to complex repairs. Customers benefit from: Diagnostics for all makes and models, Use of manufacturer-approved original parts, Full compliance with manufacturer warranty guidelines, Courtesy car options during servicing, Service packages to suit different vehicle needs. Hippo's service plans allow customers to fix their servicing costs for two or three years, including courtesy vehicles, transferable coverage, and annual health checks.
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Customer Support and Vulnerable Customer Care
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The Hippo Help Desk handles customer queries, complaints, and aftersales support. Their complaints policy is FCA-compliant, aiming to resolve disputes within eight weeks, with options for escalation to the Financial Ombudsman or BVRLA if needed. Importantly, Hippo Motor Group has a Vulnerable Customer Support Policy to ensure individuals facing health, literacy, or financial difficulties receive extra help and tailored advice. They also allow customers to flag any concerns to lenders for additional financial safeguarding.
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Online Tools and Resources
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To make the customer journey easier, Hippo Motor Group provides an extensive set of online tools and resources, including:
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Community Involvement and Charity
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Beyond their commercial services, Hippo Motor Group is active in local communities. They have supported charitable causes, including providing a van for Burnley FC in the Community's outreach efforts. The company has also raised funds through events like Macmillan coffee mornings, showcasing a commitment to giving back. Hippo is involved in motorsport sponsorship as well, including backing rally co-driver Scott Martin. These activities highlight the brand's engagement beyond the automotive sector and demonstrate a strong sense of corporate responsibility.
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Careers and Company Culture
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Hippo Motor Group promotes an employee-focused culture with plenty of growth opportunities. The business regularly hires across sales, finance, servicing, and administration, encouraging staff development and internal promotion. As one of the region's larger employers, they are recognised for offering competitive pay, training, and a modern working environment.
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Customer Reviews and Reputation
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Hippo Motor Group maintains a Trustpilot rating of around 4.1 out of 5, with many positive reviews highlighting their transparent process, helpful aftersales team, and professional approach. While some reviews mention delays with delivery or communication, most customers note quick resolutions and friendly staff, supporting Hippo's reputation as a reliable, fair, and customer-oriented vehicle supplier.
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Hippo Motor Group delivers a comprehensive package of services covering every aspect of vehicle acquisition and ownership. With expertise in leasing, finance, sales, servicing, and repairs, combined with strong aftersales support and community involvement, Hippo has positioned itself as a trusted partner for drivers across the UK. Their FCA-authorised status and transparent approach give customers confidence, while their continued expansion and charitable work show a commitment to people beyond just cars. Whether you need a new or used vehicle, a tailored lease deal, reliable servicing, or friendly financial advice, Hippo Motor Group has developed a proven and respected service model to meet your needs.
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