MJ Warner

M J Warner is a long-established motor dealer and service provider based in Buntingford, Hertfordshire

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A Volkswagen specialist and independent service centre, offering a broad spectrum of automotive services beyond just sales. Their motto, The People Who Care,? underscores a customer-centric approach across all service divisions. They combine Volkswagen approved operations with general servicing capabilities, parts and accessories supply, bodyshop repairs, and financing/insurance options.

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Vehicle Servicing and Maintenance

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One of the primary pillars of M J Warner's offerings is vehicle servicing and maintenance. Their service department handles routine servicing, mechanical and electrical diagnostics, and general repair work. They accept vehicles of any make, although they specialise in Volkswagen, Audi, Skoda, and SEAT models.

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To make things convenient for customers, the business offers free safety checks, and collection and delivery services to reduce hassle. They also provide loan vehicles so you're not left without transport while your car is in for repair.

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Within servicing, the following sub-services are commonly available:

• Routine servicing (oil, filters, fluid checks)
• Mechanical and electrical repairs
• Diagnostic scanning and fault tracing
• MOT testing (on-site)
• Tyre services, wheel balancing, and wheel tracking
• Upgrades and enhancements (where applicable)

By centralising all these services, M J Warner positions itself as a one-stop shop? for many drivers.

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Fixed Price Servicing

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To give customers certainty on costs, M J Warner offers fixed price servicing options. You can contact them to obtain details on current fixed price servicing packages, which aim to simplify budgeting and reduce surprise costs.

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Service Plans

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Beyond one-off servicing, they offer recurring service plans (or maintenance plans) to help spread the cost of maintenance over time. The plans allow customers to budget more predictably, avoiding sudden large bills.
Additionally, for eligible Volkswagen vehicles (typically between 3 to 6 years old), they offer the All In service plan. This package bundles two years' servicing, two MOTs, warranty coverage, and roadside assistance into a single monthly fee (for example, around ?37.50/month) - providing savings overpay-as-you-go? maintenance.

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Approved Used Cars and Vehicle Sourcing

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While service and maintenance are core, M J Warner also operates as a dealer of Approved Used Volkswagen vehicles as well as other used car brands.
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Their Approved Used programme includes multi-point and service history checks, independent vehicle history reporting, and mileage verifications, all intended to give buyers confidence when purchasing a pre-owned Volkswagen. Beyond their stock, they provide a vehicle sourcing service. Customers can tell M J Warner what car they are looking for—make, model, specification—and the in-house team will search nationwide to find the right match. They also support part exchange valuations, assisting in swapping your current vehicle against a new or used purchase. Finally, M J Warner handles finance and insurance solutions. Acting as a credit broker, they can introduce customers to lenders and finance products, though they are not independent financial advisors.
Volkswagen.They handle relevant paperwork and aim to find competitive interest rates, with commissions structured in a way that doesn't influence the rates offered to the customer.

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Bodyshop and Accident Repair Services

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Another major arm of M J Warner is their Accident Repair Centre / bodyshop, located at their Buntingford site. With over 50 years' experience, they handle damage repairs ranging from minor scuffs and dents to full insurance claims. Their bodyshop holds ISO-10125 accreditation, ensuring quality and consistent standards. Technicians are accredited (such as ATA or VCQ/GNCQ) and use advance repair methods to restore vehicles.

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Key bodyshop services include:

• Full insurance-approved repairs and claims handling
• Collection and delivery with a replacement vehicle during repair
• Bumper scuffs, stone chip repairs, vandal damage, interior trim restoration
• Paint protection and finishing work
• Wheel alignment and ADAS (Advanced Driver Assistance Systems) reset
• Air conditioning servicing and re-gas
• Repairs for vehicles up to 3.5 tonnes
• Parking sensor, glass repair or replacement
• Smart repairs (small dents, scuffs)
• Alloy wheel refurbishment
• Graphics, commercial vehicle services (ply lining)
• Fleet and lease de-fleet work
• Full valeting and cleaning services
• Recovery support and tracking integration as needed

Because these services are carried out fully on site, the entire repair process is under one roof, giving customers more oversight and faster turnaround.

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Genuine Parts and Accessories

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To support maintenance, repairs, and customization, M J Warner supplies genuine Volkswagen parts and accessories.All parts are backed by a 2-year unlimited mileage warranty, supported by Volkswagen UK. Whether customers require OEM (original equipment manufacturer) parts or brand accessories to upgrade appearance or function, the parts department caters to those needs, ensuring compatibility and quality.

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Value-Added Customer Services

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To enhance convenience and customer satisfaction, M J Warner also includes several value-add services alongside core offerings:

• Free collection and delivery for service or repair appointments
• Courtesy / loan vehicles while yours is in for service or repair
• Safety checks at no charge
• Onsite MOT testing, so your annual MOT can be completed in conjunction with servicing
• Online booking and instant quotes via the website
• Insurance claims (handled for free) when accidents occur

These extras help differentiate the customer experience and enhance trust in their service model.

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Why Choose M J Warner?

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M J Warner positions itself as more than just a garage or dealership. Its strengths lie in:

• Comprehensive coverage: from sales through servicing, parts, bodywork, and finance
• Volkswagen specialisation, while still servicing other makes
• Transparent cost systems (fixed price servicing, service plans, warranty packages)
• In-house accident repair capacity, reducing delays and outsourcing
• Genuine parts backed by warranty
• Supportive conveniences like collection, delivery, and loan vehicles
• Experienced, accredited technicians and accreditations (ISO, VW approvals)

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