Mercedes-Benz eVito new van review

£40,895 - £40,895
6.3out of 10

10 Second Review

Mercedes likes to set a trend and this model, the eVito, certainly did. It was the brand's first EV commercial vehicle - and our market's first mid-sized electric van of any kind. Competitors quickly caught up though, so the 2023 model year upgrade that brought us the improved, bigger-battery eVito model we're going to try here was much needed. There still isn't quite the range you'd get from some rivals, but operators should like this model's traditional Mercedes virtues - high quality, strong residuals and impressive standards of safety and media connectivity.

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Detailed ratings

Medium Vans
Overall
63 %
Economy
5 / 10
Space
6 / 10
Value
6 / 10
Handling
6 / 10
Depreciation
6 / 10
Styling
6 / 10
Build
8 / 10
Comfort
8 / 10
Insurance
6 / 10
Performance
6 / 10
Equipment
6 / 10

Background

What might a fully-electric Mercedes van be like, we wondered, as we entered this century's third decade. The 2020 announcement that the third generation version of the brand's mid-sized Vito model would also feature a full-EV variant prompted great expectations, bolstered by the introduction at much the same time of a people carrying MPV version of the same design, badged the EQV and featuring a 100kWh battery and a 213 mile driving range. As it turned out, the earliest eVito model was some way off that kind of capability, offering only a battery only 41kWh in size and a subsequently modest driving range of just 92 miles between charging sessions.
This wasn't a particularly high bar for competitors to aim at and, sure enough, the eVito was quickly overtaken in EV technology by a wide number of freshly introduced full-electric commercial competitors in the mid-sized segment. The next generation electric Vito van will properly address this competition, but Mercedes couldn't wait for it given the rapidly developing market, so for the 2023 model year, the eVito was given a much larger 66kWh battery, which nearly doubled its operating range to 162 miles: which is the model we'll be testing here.
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Range data

MinMax
Price4089540895
Electric WLTP-Rated Driving Range (miles)9292
MinMax
Load Volume (l)67
Payload Capacity (l)890905

Video

Driving experience

On the move, you'd expect it to be uber-refined and of course it is. Acceleration is quite eager, thanks to a 116hp electric motor with up to 360Nm of torque. But you might also expect this Mercedes to go further on a single charge than it actually does. The 66kWh battery manages up to 162 miles. Those who take the plunge into eVito ownershp will quickly need to assume mastery over the various provided drive settings if they're to maximise the range possible. There are three eVito drive programs, accessed via a little 'Dynamic'-badged button on the centre stack - 'E' (for 'Economy'), which is the default setting, plus 'C' (for 'Comfort') if you want a little more accelerating punch. That's probably unlikely (the top speed is limited to 75mph anyway); you might prefer to extend range capability, for which you'll need the final setting, 'E+' ('Economy Plus').
At the same time, you'll be using the provided steering wheel paddles to cycle through four brake recuperation levels, which are badged 'D-', 'D', 'D+' and 'D++'. With 'D-' (the default setting), you get so much braking resistance when you come off the throttle (1.5-metres per second) that you hardly ever have to use your left foot. At the other extreme, in 'D++', the eVito will coast with virtually no off-throttle resistance at all.
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Design and build

There's very little to differentiate an eVito from a diesel-engined one, unless you spot the charging flap or the special badging. As with an ordinary model, the wide door opening and well placed step mean that getting in is a simple enough manoeuvre and once seated aloft, you'll find a cab that's immaculately constructed and typically functional. The smart black 'Caluma' seat fabric looks nice; and the brand has standardised an 8-way-adjustable 'Comfort'-spec driver's seat. Plus there are smart 'turbine'-style air vents and a large 7.0-inch cetre-dash infotainment screen including 'Apple CarPlay' / 'Android Auto' smartphone-mirroring. You get the usual two-person passenger bench seat but there are no fold-down tables or pop-out clip boards of the kind competitors offer. Still, the instruments you view through the classy three-spoke steering wheel are clear and concise and build quality is class-leading.
On top of the dash, there are cupholders to the far left and the far right and in between lie three large open stowage areas, each partly covered at the top to prevent windscreen reflection. Open cubbies flank the ventilation controls on the centre console, with a further open stowage area beneath the gearstick. The door pockets are spacious and versatile too, with a small shelf halfway up for little items and a bigger one further down that can take larger things like drink bottles of up to 1.5-litres in size.
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Market and model

The eVito is offered only with this model line's two longer body lengths (L2 and L3) and offers a choice of two trim levels - 'Progressive' or, as in this case, 'Premium'. At the time of our early 2024 test, prices were starting from around £48,000, excluding VAT and the available £5,000 OZEV government grant contribution. That's for the L2 body length: you'll need just under £600 more to upgrade to the longer L3 model. It'll cost you just over £3,500 more to get this plusher 'Premium' trim level.
You may not feel the need to. Even the base 'Progressive' version is reasonably well equipped. Standard equipment includes TEMPMATIC air conditioning, an 8-way-adjustable heated 'Comfort'-spec driver's seat, heated powered mirrors, heat insulating glass and a 'SPEEDTRONIC' variable speed limiter with cruise control. Infotainment is taken care of by a 7.0-inch 'Audio 30' central infotainment screen, complete with a DAB tuner, Bluetooth and 'Apple CarPlay' / 'Android Auto' smartphone-mirroring, plus a useful feature that direct rivals will make you pay more for - a rear view camera. As usual in this class, a three-person front bench comes as standard, but you can replace that layout with two individual seats if you really want to. For the load Bay, there's twin sliding side doors, a tough TPO plastic non-slip floor and a proper full-sized spare wheel to go with the 17-inch steel rims.
Upgrading to the 'Premium'-spec model gets you 17-inch light alloy wheels, painted bumpers, metallic paint, a chrome grille, adaptive brake lights, front and rear parking sensors, power-folding mirrors and front fog lights. Inside with 'Premium'-spec, you get a leather steering wheel and four-way lumbar support for the driver's seat.
Whatever eVito you choose, you'll find a decent portfolio safety features. Unlike some rivals, Mercedes doesn't make you pay extra for a passenger airbag. And there's an 'Active Brake Assist' autonomous braking system with pedestrian detection. 'Attention Assist', an auto-dipping 'Headlight Assistant', Tyre pressure monitoring, an ESP stability system, Hill start assist and an Adaptive speed limitation function also make the team sheet. As does an emergency call system which alerts the rescue services to your location in the event of an accident.
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Summary

In many ways, we like the eVito; it's well made, the media and safety systems are impressive and the carriage capacities remain pretty unaffected by the battery installation. It's hard to ignore that still relatively restricted 162 mile driving range though. If all your business does is low mileage urban deliveries, that may not matter - which is certainly what Mercedes is gambling on with this variant.
Given that the brand already has the battery technology to do much better though, you can expect to see things change quite quickly and if we were choosing, we'd probably hold off until that happens. Those who do take the plunge though may find lots here to like.
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